Terms of Service

Last Updated: 15/06/2026

Welcome to EliteFour Trading. By accessing our website and purchasing products from us, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. About Us

EliteFour Trading is an online retailer specialising in trading card game accessories, card-care products, collectibles, and sealed trading card products.

Throughout these Terms of Service, "we", "us", and "our" refer to EliteFour Trading.

2. Acceptance of Terms

By using our website, creating an account, placing an order, or otherwise engaging with our services, you confirm that you have read, understood, and agree to be bound by these Terms of Service.

If you do not agree with any part of these terms, you should not use our website.

3. Products and Availability

We make every effort to ensure product descriptions, images, prices, and availability are accurate.

However:

• Product images are for illustrative purposes only.
• Colours and packaging may vary from those shown.
• Product specifications may change without notice from manufacturers.
• Availability is not guaranteed until an order has been confirmed and dispatched.

We reserve the right to discontinue products or limit quantities at any time.

4. Trading Card Products

Trading card products contain randomised contents.

EliteFour Trading does not guarantee:

• Specific cards
• Pull rates
• Rarity distribution
• Product investment value
• Future market value

Customers acknowledge that purchasing sealed trading card products involves chance and randomness.

Refunds or returns will not be accepted due to dissatisfaction with card contents.

5. Pricing and Payment

All prices displayed on our website are shown in the selected currency and are subject to change without notice.

Payment must be received in full before an order is processed and dispatched.

We reserve the right to cancel orders where:

• Pricing errors have occurred
• Fraud is suspected
• Products are unavailable
• Payment cannot be verified

Where payment has already been collected, a full refund will be issued.

6. Orders

Once an order has been placed, you will receive an order confirmation email.

This confirmation does not guarantee acceptance of your order.

A contract between EliteFour Trading and the customer is formed only when the order has been dispatched.

We reserve the right to refuse or cancel any order at our discretion.

7. Shipping and Delivery

We aim to dispatch orders promptly using trusted shipping partners including Royal Mail and DHL.

Delivery times are estimates only and are not guaranteed.

EliteFour Trading is not responsible for delays caused by:

• Courier services
• Customs inspections
• Adverse weather
• Industrial action
• Events beyond our reasonable control

Customers are responsible for providing accurate delivery information.

8. International Orders

Customers are responsible for any customs duties, taxes, import fees, or additional charges imposed by their country.

EliteFour Trading has no control over such charges and cannot predict their amount.

9. Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy.

By placing an order, you acknowledge and agree to the terms outlined in that policy.

10. Sealed Products

All sealed products must remain factory sealed and unopened to be eligible for return unless the product is confirmed to be faulty due to a manufacturing defect or supplier issue.

Opened sealed products may not be eligible for return or refund.

11. Product Condition

While we take every reasonable step to ensure products are supplied in excellent condition, minor manufacturing imperfections, packaging wear, or distributor-related cosmetic issues may occur.

Such issues may not qualify as defects unless they materially affect the use of the product.

12. Limitation of Liability

To the fullest extent permitted by law, EliteFour Trading shall not be liable for:

• Indirect or consequential losses
• Loss of profits
• Loss of business opportunities
• Loss of data
• Loss of investment value relating to trading cards or collectibles

Nothing in these Terms excludes liability where such exclusion would be unlawful.

13. Intellectual Property

All content on this website, including text, graphics, logos, images, and branding, is the property of EliteFour Trading or its licensors.

Content may not be copied, reproduced, distributed, or used without prior written permission.

14. User Conduct

You agree not to:

• Use the website unlawfully
• Attempt to interfere with website operations
• Submit false or misleading information
• Engage in fraudulent activity
• Violate any applicable laws or regulations

We reserve the right to restrict access to users who breach these terms.

15. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how your information is collected and processed.

16. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will become effective upon publication on our website.

Continued use of the website constitutes acceptance of any updated terms.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Contact Information

For questions regarding these Terms of Service, please contact:

EliteFour Trading

Email: info@elitefour.uk

Website: https://www.instagram.com/_elitefourtrading/